Save Yourself A Call- Check Our Online Tech Support Info First
Surfer Beware - Recognizing And Stopping E-mail Hoaxes
Ask The Help Desk - What Is A Browser Plug-in?
Notice A Decrease In Unsolicited Emails?
Great Sites To Check Out This Month
Short Tutorial - Earmarking Important E-mail Messages Within Your Inbox
Got a question about your Internet service? Before you call the Help Desk, check our Technical Support website (http://support.gallatinriver.net). You can find answers to frequently asked questions.
You’ll find lots of useful information, including:
TIP: Print a copy of this page http://support.gallatinriver.net. It contains a summary of the key settings you may need. Write your username and password on it. Fold it up and tape it to the bottom of your mousepad or some other secure place.
If you have an e-mail address, it is very likely that you've received a hoax message via e-mail. Promises of free Outback Steakhouse coupons, the assurance of $1,000 in prize money from Microsoft's Bill Gates, instructions for killing mosquitoes using Proctor and Gamble's Lemon Fresh Joy, warnings of an immediate and severe toilet paper shortage due to the destruction of a large toilet paper manufacturing plant located in California during last summer's forest and brush fires, ... and the list goes on. Many of the same e-mail hoaxes have been circulating around the Internet for years.
Some "creators" of e-mail hoax messages start these "eRumors" to harass people or companies. Others are written by spammers who gather the carbon copied e-mail addresses from forwarded e-mails they come across to then send new spam to, or sell to, fellow spammers. Most writers of e-mail hoaxes, however, do so simply to watch how quickly their "creations" spread. Sometimes hoaxes can spread across the globe literally overnight. It's easy to see how. If one e-mail hoax is forwarded to just ten friends and those friends forward the message to ten of their friends and so on, after only six forwarded messages in this fashion, the result is one million e-mail hoax recipients.
Not only can e-mail hoaxes be a nuisance to the recipients, the cumulative effect is a general slowing down of e-mail servers around the world. If specific companies are targeted, hoaxes can be public relations nightmares for those entities. E-mail hoaxes not only waste people's time, but they can scare recipients into taking incorrect or even harmful actions.
So what to do? One of the best methods of finding out whether or not an e-mail
message is a hoax (when the message refers to a product or company) is to first
go to the website of the company or institution mentioned within the message. For
example, when an e-mail began circulating in August of 2003 espousing the benefits
of the new "Mayo Clinic Grapefruit Diet," Rochester, Minnesota's Mayo Clinic
immediately posted a link on its website telling people that the information was
false. (See
http://www.mayoclinic.com/invoke.cfm?objectid=8E199485-EB00-418B-B6BF8BED83C
675E7.) The same is true regarding the "Four Free Cases of Coke" e-mail hoax that has
made its rounds throughout the World Wide Web more than once. The Coca-Cola Company
immediately posted information on its site
(http://www2.coca-cola.com/
contactus/faq/promotions.html) about the hoax and asked
people to disregard the hoax. If you are unsure of the company's website, type the
name of the company into most any search engine, i.e. Google, and the company's
site will no doubt be listed. In fact, the first website on the resulting search
list will most likely be the company's "official" website. You can be assured
that if you have received an e-mail hoax that hundreds, if not thousands, of
others have also received the same hoax message and the matter will be addressed
somewhere on the targeted company's website. There are also some websites that
are dedicated to alerting Internet users of hoaxes circulating around the Web.
These sites include search tools to research archived hoaxes by name or subject.
Hoax information sites to bookmark in the Favorites list of your browser
include:
http://truthorfiction.com/
http://vmyths.com/
http://urbanlegends.com/
In short, the next time you receive an e-mail message that you believe to be a hoax, do some quick research before forwarding the message on to family and friends. If you receive an e-mail message that was forwarded to you from a friend and you've confirmed the message to be a hoax, let your friend down gently when telling him/her not to be expecting $1,000 from Bill Gates anytime soon.
Question: I've heard people refer to plug-ins on browsers? What is a browser plug-in?
Answer: A Web browser plug-in is an application that works with your browser to either display certain types of web media or add some functionality that was not originally built into the browser. For example, some website creators use Shockwave to allow users to view interactive 3D simulations or to participate in interactive games. In order to view the 3D simulations or play the games, the user needs to have the Shockwave plug-in downloaded onto his/her browser. Other common examples of plug-ins are Quicktime and Windows Media Player both which allow users to listen and/or view audio and video Web media, Flash which allows browsers to interact with web applications (mainly animations), and Acrobat Reader which allows users to read PDF documents.
So how do you know which plug-ins you're going to need to add to your browser? No worries. When you come to a website that requires a plug-in, either the plug-in is already pre-installed on your browser and will run automatically or, if the plug-in isn't already installed on your browser, instructions will be automatically displayed regarding how to download it. Most plug-ins have free versions.
For the most part, newer browsers come with the most common plug-ins. You may need to update to the latest version from time to time, but you'll be prompted by the plug-in application when it's time to do so.
We hope so. We’ve added filters to our email servers which reject unsolicited bulk email and virus-infected email sent to your Gallatin River email address. Although no filter will stop all junk emails, our new filters screen and reject emails from most “known” spammers.
The filter guard on your inbox will notify the sender when we reject a message, telling them the message has not been delivered. If the sender feels that the rejected message us not spam or junk email they can take action to have their address and domain removed from the nationally-maintained spam and junk email listings.
Providing you with the best possible services is always of the utmost importance to all of us at Gallatin River Commununications!
American Idol's Official Website
http://idolonfox.com - The countdown for selecting the next American
Idol continues on the official website of the popular American Idol television
show. The site includes backstage photos, videos, interviews, and bios. You can
also play the Idol Knowledge Trivia Game, send Idol e-Cards to friends and family,
or head to the American Idol Virtual Salon to style and colorize your favorite
contestant's hair to then send to friends. Who said the Internet isn't making life
more fun?!
Helpful Information For The Partially Sighted Or Blind
http://VisionConnection.org - If you have a friend or family member who is
partially sighted or blind, refer them to this website. Founded by Lighthouse
International, the site provides the latest news and information on vision
impairment, its prevention, and vision rehabilitation. The site also has
customizable preferences that save your text size settings upon return visits.
Shania Twain's Up! World Tour 2004
http://www.shaniatwain.com/index.asp - Shania Twain's Up! World Tour 2004 is
in full swing. She completed her European concerts last month and is now on
tour in North America this month through early July. Twain's official website
provides concert dates and locations, a jukebox to listen to the music from her
new album, fan club information, the latest Shania news, and the latest Shania
memorabilia. Check it out ... then head to the the closest available concert near you.
Swap Seeds And Plants Online With Fellow Green Thumbs
http://www.gardenweb.com/ - This site is a great place to swap seeds, plants,
gardening tools, and supplies. Specialized categories for plant/seed exchanges
include the Hot Pepper Exchange, the Asian Vegetable Exchange, and the Tropical
Plant Exchange. Links to various local and regional exchanges, a calendar of garden
events, definitions for over 4,400 botanical terms, gardening tips, and bulletin
board forums are also available. This site will make your green thumb even greener.
NFL Draft 2004
http://sports.espn.go.com/nfldraft/draft04/index - This is the definitive site for
this year's NFL Draft. The site includes daily updates on potential draftees,
which team is looking at which player, the Big Board of Top 10 Prospects by NFL
Draft expert, Mel Kiper, Jr., the breakdown of the 2004 Draft Order by team, insider
draft coverage, updated combined reports, who looks good and who doesn't, predictions,
team-by-team picks since 1990, and much more. I told you it was definitive!
Most Internet users keep a portion of their incoming e-mail messages after they've read them in case the messages are needed for documentation or follow-up down the road. Some of these saved messages are especially important and need to be specifically earmarked for follow-up.
A couple of simple tricks for earmarking these messages in your inbox when using Outlook Express are to: 1) turn the important, previously read messages back into messages that appear to be unread (back to a "bold" print), and 2) "flag" these messages to indicate that you have already read them but that you are saving the messages for future use. These two tips aren't exactly rocket science, but they are simple and work quite well.
To make a previously read message bold (again) within your inbox using Outlook Express 6, move your cursor arrow to the "Edit" menu and select "Mark as Unread" from the resulting drop-down menu. Reverse the procedure by either clicking on the message again, or by going back to the "Edit" menu and selecting "Mark as Read."
To place a small red flag next to an e-mail message found in your inbox to indicate its importance when using Outlook Express, select the message you want to flag by clicking on it and then click your cursor arrow in the "Flag" column next to the envelope icon for the selected message. Click on the flag itself to un-flag it.
We hope you found this newsletter to be informative. It's our way of keeping you posted on some of the latest happenings. If, however, you'd prefer not to receive these bulletins on a monthly basis, send us an e-mail at and type REMOVE in the subject line.
Thanks for your business!
Gallatin River Internet